Visas for the UK
How to apply for a UK visa
Where can I get information?
The UK Border Agency and the British High Commission work in partnership with a commercial organisation, Worldbridge Service.
You can find out whether you need a visa and how to apply through the Worldbridge website . Worldbridge also provides information through an e-mail and telephone enquiry service, the number is 212-796-5773 and costs US$12.00. All the information provided is supplied and approved by the UK Border Agency.
Do I have to pay?
There is a charge for using the phone service, but information from the website and by email is free of charge.
Where can I get advice?
Worldbridge and its staff, nor the British High Commission can give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner or legally qualified professionals regulated by designated professional bodies. Their websites are:
Law Society of England and Wales
Law Society of Northern Ireland
How do I submit my application?
You should submit your application through our online application service visa4uk.fco.gov.uk/ to the British Consulate General in New York.
Who decides whether I will get a visa?
Your visa application will be processed and decided by UK Border Agency staff. NeitherWorldbridge nor its staff play any part in, nor can they influence the outcome of your visa application. If any member of staff employed by Worldbridge claim to be able to influence your application you should inform the British High Commission as soon as possible.
Service standards - complaints and compliments
The UK Border Agency aims to offer a fair and professional service to all our customers. We welcome feedback which helps us to focus on where we need to improve
If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days
• If you wish to complain about the service you received from the UK Border Agency at the British Consulate-General New York or this office, please address your complaint to either of the following either by post, e-mail or in person:
Entry Clearance Manager
British Consulate-General
845 Third Ave
New York, NY 10022
Email: Visa_ComplaintsNY@fco.gov.uk
Deputy High Commissioner
British High Commission
Embassy Square
Belmopan
Email: brithicom@btl.net
• If you wish to complain about the service you received from Worldbridge, you may submit it direct to their website, or in writing to the Entry Clearance Manager or Deputy High Commissioner at the addresses above.
